Case Story: A Mid-Market Manufacturer Joins an Ecosystem
A regional manufacturer integrated its ERP with a logistics marketplace and a procurement portal using standardized APIs. The result: automated order routing, transparent inventory, and predictable lead times. Within months, customer satisfaction spiked, while manual reconciliation dropped dramatically. Have you mapped your most painful handoffs to potential ecosystem partners?
Case Story: A Mid-Market Manufacturer Joins an Ecosystem
By partnering with an IoT sensor provider and analytics platform, the manufacturer bundled predictive maintenance insights with its equipment. Customers shifted from reactive repairs to planned downtime, extending asset life cycles. This complementary value created upsell opportunities without building everything in-house.